Was Mandalay Bay Security Officer Campos negligent by not investigating drilling sounds in Paddock’s suite? - Baltimore Post-ExaminerBaltimore Post-Examiner

Was Mandalay Bay Security Officer Campos negligent by not investigating drilling sounds in Paddock’s suite?

Four days after the worst mass shooting in modern American history occurred on October 1, 2017, Mandalay Bay Security Officer, Jesus Campos was interviewed for the first time by Las Vegas Metropolitan Police Department Detective B. Penny. Also present during the interview was Campos’ union representative.

Why it took four days to interview Campos is not known.  He should have been interviewed much sooner considering the enormity of the mass shooting and his importance to the criminal investigation.

The Baltimore Post-Examiner reported on May 28 that Campos during his recorded interview with the police never once mentioned Mandalay Bay Maintenance Engineer Steven Schuck as being on the 32nd floor with him while Paddock was firing. He also said he did not see the room service cart in the hallway in front of room 32-134, gunman Stephen Paddock’s adjoining room.

Campos’ first questionable act

He told Det. Penny, “As I was approaching the stairwell from the 31stfloor to the 32ndfloor, the door that leads to the stairwell to the hallway was locked or secured – locked.  And I thought it was out of the ordinary because those doors are always open. So, I dropped down to the 31stfloor.”

Why Campos did not call security dispatch at that time is unknown.

The fire door being secured was much more than just “out of the ordinary” as Campos stated to Det. Penny.  It was a major health and safety violation, and Campos without hesitation should have notified his dispatch immediately.  Not doing so was poor judgment on his part.  Campos should have called that in immediately before leaving the scene.  Common sense alone should have dictated that.

I cannot comment on Mandalay Bay’s security training and standard operating procedures but from my previous experience in the hotel security field, had a security officer called that in, a security supervisor would have immediately responded to investigate along with engineering personnel.

Campos stated, “I went down the hallway into the elevators – I believe it was the center core elevators – and then from there I walked all the way down to the last room on the left which is the door that leads to the stairwell.  As I observed a metal bracket that was keeping the door shut, I called our security dispatch.  They stated they weren’t aware and to contact engineering. I contacted engineering. They stated they weren’t aware of the situation either.”

Engineering Supervisor Shannon Alsbury said in his recorded interview with the police that after speaking with Campos on the telephone, he also responded to the 32nd floor with his engineer because of the seriousness of the bracketed door.

I am perplexed as to why this wasn’t taken more seriously by the security dispatcher and why Campos was told to call engineering himself.  Also, I have read nothing in the released statements from other security personnel working in the dispatch center that any security supervisor was dispatched at that time to the 32ndfloor to investigate why someone had bracketed shut a fire exit access door to the stairwell.

The security dispatch log should indicate at which time Campos called that in and security records should show when the last time that stairwell was checked by a hotel security officer.

According to the LVMPD Force Investigation Team’s Preliminary Investigative report that was released in January, “the security dispatch center then called the engineering section to have the door checked.”  That conflicts with Campos’ statement that security dispatch told him to call engineering.

The FIT report states on page 25, “Security Officer Campos stated he walked down the stairwell to the 31stfloor, entered the hallway and waked to the Center Core.  He used the guest elevator to go to the 32ndfloor.  Video surveillance showed Security Officer Campos actually went to the 33rdfloor, then took a guest elevator down to the 32ndfloor.”

Campos’ second negligent act

“At that moment in time, I heard noises which I assumed were drills or like, very loud drill.  So, I started walking away from the room.  As I got in front of 32-129 that’s when I heard gunfire.  As I got hit – I was pinned in front of 32-121 and 32-123.”

In the security world, this makes no sense at all.  A hotel security officer hears suspicious noises from inside the room, fails to take any action, doesn’t call it in, doesn’t investigate, and he just walks away.

What Campos heard in Paddock’s room was no doubt suspicious activity.

After the terrorist attacks of Sept. 11, 2001, the US Department of Homeland Security sent out many advisories to the hotel lodging industry for years, to be aware of suspicious activity in hotel rooms.

I would say that drilling sounds emanating from a guest room in a hotel tower fit that bill.  Campos should never have disregarded that.

Even Det. Penny was disturbed by that when he was interviewing Campos.

Penny: Could you tell where that noise was coming from?

Campos: 32-135.

Penny: So, you hear loud drilling coming from 32-135.  Could you tell if it was deep in the room or right by the doors?

Campos: It was deep in the room… and it was pretty – pretty rapidly.

Penny: So, you hear this – you obviously know that’s it’s not a normal sound – so you start walking down the hallway, toward the center core?

Campos: Yes.

The next question that Penny should have asked Campos was, “Why did you just walk away without investigating?”

He never inquired further of Campos on that during the interview.

Had Campos not been negligent in his duties, would that have changed anything that happened that night with Paddock?

That we will never know.










About the author

Doug Poppa

Doug Poppa is a US Army Military Police Veteran, former law enforcement officer, criminal investigator and private sector security and investigations management professional with 40 years of experience. In 1986 Mr. Poppa was awarded “Criminal Investigator of the Year” by the Loudoun County Sheriff’s Office in Virginia for his undercover work in narcotics enforcement. He was also re-assigned to the Northern Virginia Regional Narcotics Enforcement Task Force for 18 months. In 1991 and again in 1992 Mr. Poppa’s testimony under oath in court led to the discovery that exculpatory evidence was withheld from the defense by the prosecutor and sheriff’s office officials during the 1988 trial of a man accused of attempted murder of his wife that led to his conviction. As a result of his testimony the man was ordered released from prison, given a new trial in 1992 and found not guilty. Mr. Poppa became the subject of local and national news media attention as a result of his testimony which led to the demise of his 12-year police career. After losing his job, at the request of the FBI, Mr. Poppa infiltrated in an undercover capacity a group of men who were plotting the kidnapping of a Dupont Chemical fortune heir and his wife in 1992. His stories have been featured on Inside Edition, A Current Affair, and CBS News’ Street Stories with Ed Bradley. Contact the author.


  1. Anthony Beltman says:

    I agree Campos had to be questioned immediately. I also agree Campos had to be questioned more thoroughly. He declared his statement “all-inclusive”, denying the white cart and omitting Schuck? And no more questioning plus freedom to leave the country – what kind of interview is this?? Who installed a guard outside Campos’s house? (and no guard outside of Paddock’s house)

    Good job Poppa! But what will be the date of release of “lock interrogation” and CCTVs? How does police explain female belongings in the rooms? Why doesn’t preliminary report pinpoint minutes of windows’ breaks? Why inconsistent 31 and 32 floor accounts; and now 33rd floor??

    Who, when and how stalled any kind of attack on 32-135 door during, and for as many as 60 minutes after, the shooting?

    • Doug Poppa says:

      Anthony it’s like peeling an onion, one layer at a time. Have no idea when further records are going to be released, most likely in the next few months on a continual rolling basis. Lock interrogations should be rather interesting. We will see.


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