Jackpot City Casino - Is it worth a shot? Top tips, reviews and information - Baltimore Post-ExaminerBaltimore Post-Examiner

Jackpot City Casino – Is it worth a shot? Top tips, reviews and information

Launched in 1998, JackpotCity Casino is an established online casino site with limited availability.  UK and USA players are not able to register and play on the site, (a full list of restricted countries is on the website.)

Games on offer

Unlike some online casinos JackpotCity only offers slots by software developers Microgaming, but there’s no shortage of choice. Expect to see a great range of popular video slots and progressive slots, along with exciting table games such as several forms of Blackjack, roulette, baccarat and video poker too. If you are in the mood for something different try the bingo or scratch cards.

Rewards, bonuses and promotions

The welcome bonus is generous, with matched bet credits at 100% for each of the first four deposits (max match is 1600 Euro). Regular players can enjoy regular promotions and a loyalty scheme.

Going mobile

Both iOS and Android users can download a mobile version of the site directly from the main site. Some of the most popular games from all sections of the casino are available on the mobile site.

Security matters

Keeping personal data private is a top concern for Jackpot City, and SSL encryption issued to make sure this is the case. On the game side eCOGRA monitor the site for fairness.

Support options

There are plenty of ways to get help or advice, with 24/7 live chat along with good email n phone support.

Cash in and out

Jackpot City players can deposit cash in a wide variety of ways, including the usual credit and debit cards and all eWallets, though there are fewer options for withdrawals. Expect a 24- 48 hour pending period on all withdrawals, plus 3 – 7 day for bank transfers to arrive, 2-6 days for withdrawals to credit or debit cards, and the fastest avenue – eWallets, which should have the cash within 48 hours. There is a generous 4000 Euro withdrawal limit per week.


Customer reviews vary between those who report decent winnings and helpful customer service, and quite a few others who complain about things running smoothly until they tried to withdraw winnings when verification documents were requested and the payments denied. Various other issues regarding sudden account freezes and other payment-related hiccups are also quite common, often around the time people had some good bets and won a couple of times close together.

Other users report being unable to cancel the small ‘bonuses’ awarded with a win – the problem being these prizes affect the wagering conditions and make winning with cash deposited by the player very difficult. Independent review sites generally advise potential customers to proceed with caution.


  • Considering the ongoing issues being reported by current and previous players be wary of over-investing until you have tested the system out.
  • Read the terms and conditions carefully before joining.
  • As always, don’t invest money you cannot afford to lose.

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